How to Cancel Your PureVPN Subscription & Get a Refund?

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One of the oldest VPNs around, PureVPN offers high levels of privacy and security with 256-bit encryption, Internet kill switch, and DNS/IPv6/WebRTC leak protection. It also operates a network of 6500+ VPN servers in 141+ countries, giving you plenty of connection options.

Though it doesn’t always deliver the fastest speeds, PureVPN works with US Netflix and a plethora of other streaming services. They also have a generous 31-day refund policy, which gives you plenty of time to test it out.

Learn more about the Hong Kong-based VPN service in this PureVPN Review.

However, if you’ve discovered that another VPN service is the right fit for you, fret not! You have the option of closing your PureVPN account and getting a full refund as long as you request it within 31 days of your subscription.

How to Cancel PureVPN?

Just follow these simple steps to cancel your PureVPN subscription:

  1. Log into PureVPN’s Member Area using your credentials.

member login

2. Once you’ve logged in, open this cancellation form.

cancellation form

3. Now, select your Username and answer the simple questions

4. Upon completing the cancellation form, hit the Submit button.

5. A PureVPN representative will follow up on your request for cancellation via email!

How to Get a Refund?

As mentioned earlier, PureVPN’s refund policy covers 31-days. So, you need to contact the VPN service within 31-days of your purchase for a refund. If you meet this criterion, then just follow these simple steps:

  1. If you’ve logged out, access PureVPN’s Member Area once again.
  2. Now, open this refund form.

refund form

3. Select your Username and answer the simple questions.

refund form2

4. Upon completing the refund form, hit the Submit button.

5. A PureVPN representative will follow up on your request for refund via email!

6. When you receive the confirmation email, you can expect the refund to be processed within 24 hours of your request.

refund confirmation

How to Uninstall PureVPN from Your Computer?

So, you’ve canceled your PureVPN subscription and received your refund. The next thing to do is uninstall PureVPN.

On Windows

Just follow these simple steps to uninstall PureVPN for Windows:

  1. Type Control Panel in the search box.
  2. Go to Programs.
  3. Click Programs and Features
  4. Find PureVPN from the list of programs and right click to Uninstall it.
  5. Select Yes to begin the uninstallation process.
  6. PureVPN has been uninstalled from your Windows system!

On Mac

Just follow these simple steps to uninstall PureVPN for Mac:

  1. From the Finder, click the Go menu.
  2. Select Applications.
  3. Once the Applications folder is open, find PureVPN from the list of programs.
  4. Drag and drop PureVPN to trash – it’s the rightmost icon in the Dock.
  5. PureVPN has been uninstalled from your Mac system!

Wrapping Things Up

Regardless of why you’ve canceled and uninstalled PureVPN, you’ll most likely miss the peace of mind its privacy and security features offered. Therefore, it’s in your best interest to switch to a different VPN service right away!

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