Where there are social media sites and tech sites where users or experts review various services and brands, there are various hardcore users’ review sites where the users rate and review the service that they have used. One of the top user reviews sites is Trustpilot.
Trustpilot has thousands of company profiles where millions of users come and review different services which they have experienced. In all these, PureVPN customer reviews are also there on Trustpilot and here we are going to evaluate the company profile of PureVPN as well as their Trustpilot
What is Trustpilot?
Trustpilot is one of the largest and “most powerful review platform” in the world. It is a completely free platform for users where they are encouraged to share their experiences with a variety of brands. These experiences make their reviews good or bad about the brands.
Trustpilot aims to bring the brands and the users closer by which the needs of the users can be sufficiently catered by the brand and in the process the brand evolves to become better. It creates an “ever-improving experience for everyone”.
Trustpilot claims to have 45 million reviews on published by users. Additionally, there are more than 28,000 businesses that are reviewed. These numbers signifies how big and significant Trustpilot is for the online consumers. Now we will look at the company profile and PureVPN reviews Trustpilot.
PureVPN’s Ratings on Trustpilot
There are several important parts of a business profile on Trustpilot. These include the number of stars aka the overall rating a company or service has. Then comes the total number of reviews which should be many so that the ratings can mean something.
Then comes the percentages of reviews which have been marked Excellent, Great, Average, Poor and Bad. Then there is a TrustScore and the actual reviews which users write for the brand as per their experience with the product or service.
PureVPN’s business profile has 5 out of 5 star rating and the total number of reviews are 6,478. The 85% of the reviews have rated PureVPN as Excellent, 12% rated Great, only 1% rated Average and the remaining 1% rated Bad.
The Trustscore of PureVPN is 9.5 out of 10, which is really very good. Additionally the account of PureVPN is claimed which means that the brand has control of the account. However, they cannot remove or hide any review. They can help the user and then request to improve the review.
PureVPN’s customer reviews on Trustpilot looks amazing in numbers and stars. However, we will look at some of the detailed user reviews to get more insights.
PureVPN Customer Reviews on Trustpilot
Now we will look at some of the PureVPN reviews TrustPilot to have more insights. First of all, the very first review on the page says “Best VPN service out there” and PureVPN has responded to the user within an hour. It is really commendable and impressive as PureVPN is very responsive and in a very interactive way.
Most of the reviews are plain, simple, and 5 star. These are users who fall in love with the app or extension at the first sight. For example “So far, just 30 minutes into the app, it looks just great” and “Just too perfect”.
Some users even praised the always evolving nature of PureVPN as well. PureVPN does not only read the reviews but improves the service as per the reviews and opinions of its real users. This is the main reason why it has become one of the bests.
Even the users have seen PureVPN improving the service and the apps as per their suggestions and needs. This is how you win happy customers and these customers love to voice their opinions in the online world. This is the main reason why there are so many 5 star PureVPN user reviews of Trustpilot.
Another important point to mention is that, PureVPN asks the users to join their live chat which is available 24/7. They love to solve users’ issues in real time which is why the recommend users with negative reviews or issues join their brilliant round the clock customer support. This helps PureVPN to solve users’ issue in no time and get their trust in the service.
If you are wondering about the VPN service’s performance regarding streaming, you’d be glad to find positive PureVPN’s customer reviews on streaming. For instance, some hardcore streamers have loved the quick connectivity of the service. Some, on the other hand, loves the fact that after when they download PureVPN, they were able to access 1000+ channels that are otherwise geo-restricted in many regions.
Many users have also praised the VPN service for its lightning fast speed. Some users have deemed PureVPN as the fastest VPN service in town. After all, the VPN service claims that it has dedicated servers.
Talking about servers, some VPN users have found that PureVPN is also one of the best VPN for torrenting. It has dedicated p2p servers as well that allow seamless downloading on different torrent clients and file-sharing networks. Moreover, it also has p2p protection feature that allows users to download files securely from p2p or file-sharing networks.
Seamless streaming and file-sharing aren’t the only fortes of the VPN service. If you are a gamer, you will find many hardcore gamers saying great things of PureVPN. The VPN service is considered as a best VPN for gaming as well. For starters, it has high volume of servers in many regions which means you can connect to nearest servers and get lower latency and ping on online games. Secondly, you can get PureVPN’s DDoS protection add-on to fight off DDoS attacks carried out by other gamers.
Keeping the users happy is one of the most important part of any successful business and PureVPN seems to understand and value it a lot. It is one of the main reasons why PureVPN has brilliant customer reviews on Trustpilot.
Still, PureVPN is very responsive and interactive with the customer on a third party platform. It is a really nice way to be at the top in the market. Because eventually it is the users who keeps any service successful for a long time. PureVPN user reviews on Trustpilot are the proves that there are services who understand this mantra really well!